Last updated: June 2025. This policy explains what personal data we collect, why we collect it, how we use it, and what rights you have as a player based in the Philippines.
567jili is an online gaming and sports betting platform operated for players based in the Philippines. This Privacy Policy applies to all personal data we collect when you visit our website, create an account, place bets, make deposits, use our mobile app, or contact our support team. We are committed to handling your personal information responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This policy covers data collected through all 567jili services, including our game lobby, live casino, and deposit features. By using our platform, you acknowledge that you have read and understood how we collect and process your personal data as described here.
When you register for an account, we collect your full name, date of birth, email address, mobile number, and a government-issued identification document to verify your identity and confirm you meet the minimum age requirement. When you make deposits or withdrawals, we collect payment details such as your GCash number, bank account information, or e-wallet credentials, which are processed securely and never stored in plain text. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, operating system, and session activity logs. Behavioural data such as the games you play, the bets you place, the amounts wagered, and the frequency of your sessions is recorded to help us improve the platform and fulfil our responsible gaming obligations. If you contact our support team, we retain records of those communications, including the content of messages and any attachments you provide. We do not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance.
We use your personal data primarily to operate your account, process transactions, verify your identity, and deliver the gaming services you have signed up for on the 567jili platform. Your data is also used to comply with our legal and regulatory obligations, including anti-money laundering checks, responsible gaming monitoring, and reporting requirements imposed by Philippine gaming authorities. We use technical and behavioural data to maintain platform security, detect fraud, prevent unauthorised access, and investigate any suspicious activity on your account. With your consent, we may use your contact details to send you promotional offers, bonus notifications, and platform updates — you can withdraw this consent at any time through your account settings. Aggregated and anonymised data may be used for internal analytics and product development to improve the overall experience for all Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
We do not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform, including payment processors, identity verification providers, fraud detection services, and cloud infrastructure partners — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose your data to Philippine government agencies, law enforcement bodies, or regulatory authorities, and we will comply with such lawful requests. If 567jili undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third-party partners we work with are required to maintain data protection standards consistent with applicable Philippine law. We will never share your data with any party in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Transaction records, identity verification documents, and account history are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations and gaming authority requirements in the Philippines. Communication records with our support team are kept for up to three years to assist with dispute resolution and service improvement. Technical logs such as IP addresses and session data are retained for shorter periods, generally between 90 days and 12 months, depending on the nature of the data and the purpose for which it was collected. Once the applicable retention period has expired and there is no legal basis for continued storage, your data is securely deleted or anonymised. You may request early deletion of certain data types where no legal obligation requires us to retain it, and we will respond to such requests within the timeframes set out in Philippine data protection law.
Under the Philippine Data Privacy Act of 2012, you have a number of important rights regarding your personal data that we are committed to upholding. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team, and we will respond within 15 business days. You have the right to correct any inaccurate or incomplete personal data in your account at any time through your account settings or by contacting us directly. You have the right to object to the processing of your data for direct marketing purposes, and we will honour such requests promptly. You also have the right to request the erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Sensitive data stored on our servers is encrypted at rest, and access to personal data is restricted to authorised personnel who require it to perform their job functions. We conduct regular security assessments, vulnerability scans, and penetration tests to identify and address potential weaknesses in our systems. Our staff who handle personal data receive regular training on data protection obligations and security best practices. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission within the timeframes required by Philippine law.
Our platform uses cookies and similar tracking technologies to provide you with a functional, personalised, and secure experience. Essential cookies are necessary for the platform to operate correctly — they enable features such as keeping you logged in, remembering your preferences, and maintaining session security — and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand how players navigate the platform, which pages are most visited, and where technical issues occur, allowing us to continuously improve the user experience. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you. By continuing to use the 567jili platform after being informed of our cookie use, you consent to the placement of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes, we will publish the updated policy on this page with a revised effective date and, where appropriate, notify you via the email address associated with your account. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal data. Your continued use of the 567jili platform after any changes have been posted constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and contact us to discuss your options, including account closure. Minor updates such as corrections to grammar or formatting will not be separately notified but will be reflected in the updated document.
Quick answers to what Filipino players ask most about their data.
Have questions about your personal data or want to exercise your rights? Visit our FAQ or get in touch with our support team — we're here to help every Filipino player.